Atheros Client Utility Help


Introduction

Profile Management

Security

Check Status or Diagnostics

Connect to Another Network

Settings

Tools

Troubleshooting Utility 

The Troubleshooting Utility is an optional utility that identifies and resolves wireless adapter configuration and association problems when the adapter is in access point (infrastructure) mode. 

This utility is available only in Mini PCI solutions.

To run the Troubleshooting Utility:

  • From the Diagnostics tab, click the Troubleshooting button to run the Troubleshooting Utility.

  • OR: Select Action > Troubleshooting from the action menu. 

Click Run Test to run the troubleshooting utility tests:

  • Driver Installation

  • Card Insertion

  • Card Enable

  • Radio

  • Association

  • Authentication

  • Network

The utility posts the test results as:

  • Test passed: Successful test completion

  • Test failed: The test failed because the wireless adapter is not configured improperly to associate to an access point

  • Test bypassed: The test was not required for the active profile

To view a report of the tests, click View Report.

  • To save the report, click Save Report and browse to the directory to save the report to. 

Name the file and click Save.

  • Click Start Test to re-run the troubleshooting utility.